Managing Commitments And Engagement To Restart A Historic Gold Mine

CLIENT

Ascot Resources

PROJECT

Historic Gold Mine

LOCATION

Golden Triangle, British Columbia

REQUIREMENTS

Regulatory Documentation and Commitments

THE CHALLENGE

Managing Growing Communication And Regulatory Demands

Located on Nisga'a Treaty Lands in the Golden Triangle of British Columbia, Ascot Resources is working to re-start the historic Premier Gold Mine. Their mission is to maximize the positive impact of the project for rightsholders and stakeholders — working with Nisga'a Nation, and the towns of Stewart, British Columbia and Hyder, Alaska, to operate a world-class mine.

Ascot is focused on developing the project the right way, and a lot of communication goes into building strong, genuine relationships. Tracking communications alongside regulatory documentation requires considerable effort, and as the project takes shape, the amount of information that needs to be managed increases quickly — making it difficult to maintain engagement records and ensure that commitments are met.

"It's reassuring to know that all our data is linked together and at my fingertips when I need it. The team is a pleasure to work with and they made the process easy. I suggest using NetBenefit from the very first letter that you send!"

Rhea Halfnight LeFlufy

Indigenous Relations, Ascot Resources

THE SOLUTION

One Platform To Consolidate Records And Configure Reporting

Using the NetBenefit Platform, Ascot consolidated files and imported historical data, including commitment logs, engagement logs, contacts, and groups. The Ascot and NetBenefit teams worked together to refine and configure platform functions to ensure all necessary data was being captured.

An iPad view of NetBenefit Platform - Home Page.

Platform Benefits

· Everything is consolidated — find information by contact, issue, or timeframe is fast and easy.

· Reminders and progress reports ensure that commitments and follow-up tasks don't get missed.

· Self-service reporting tools allow quickly to export regulatory reports or build new reports.

· Guided onboarding that empowers and supports users every step of the way.

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THE RESULT

More Time Saved, More Capacity For The Team

The platform's features — such as email logging, actions, and notifications — save time on administrative duties, provide helpful reports, and increase the capacity of the Ascot team.